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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Cashback not so great

Used to be excellent t cash back, now barely worth it as only supermarket and transport Reviewed on: 14th February 2026

Chase are an excellent banking system they are with...

Chase are an excellent banking system they are with every step of the way Reviewed on: 14th February 2026

Easy to use App.

Easy to use App. Transactions are updated immediately with accurate description.. Quick reply when contacting Customer Service. Reviewed on: 14th February 2026

Best bank in uk travelling abroad or in the uk your...

Best bank in uk travelling abroad or in the uk your granted the best customer service Reviewed on: 14th February 2026

Really simple to use anywhere.

Really simple to use anywhere. Customer service was really helpful when my card was late in arriving Reviewed on: 14th February 2026

Always get upto date information, excellent service...

Always get upto date information, excellent service Good rates Reviewed on: 14th February 2026

Very easy to deal with and great app.

Very easy to deal with and great app. Very easy to transfer your money between accounts and withdraw it. Reviewed on: 14th February 2026

Fantastic service, easy to use app

Fantastic service, rewards on spending, easy to use app and when I had an issue with a scamming site they sorted it immediately, pleasant and friendly customer service, no waiting in a call queue, best bank I have banked with and I have been with a few. Reviewed on: 14th February 2026

Safe bank

So easy for me to use I haven’t had any issues with chase far better than other banks Reviewed on: 14th February 2026

Great for paying when out and about.

Great for paying when out and about. The App is very good. I use it when travelling abroad too and like the fact that there are no currency charges. Reviewed on: 14th February 2026

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