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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

This is the best current/savings account I’ve had ,...

This is the best current/savings account I’ve had , I have saved money without noticing with the Round up account & 1% cash back account plus the interest they pay on savings is the best ! Easy to set up & excellent customer service , I have recommended Chase to friends & family Reviewed on: 12th April 2024

Great cashback

I love the cashback I can get just for everyday spending and the app always works well Reviewed on: 12th April 2024

Great banking experience with added value security f...

Great banking experience with added value security for some transactions Reviewed on: 12th April 2024

Excellent service with an excellent app that provide...

Excellent service with an excellent app that provides instant notifications. Communication is excellent. Reviewed on: 12th April 2024

Excellent bank.

Easy online banking and savings and ease of use of chase card abroad. Reviewed on: 12th April 2024

Excellent service

Excellent service and quick response of customer service Reviewed on: 12th April 2024

Always very helpful, good features including no over...

Always very helpful, good features including no oversees charges and Cashback on purchases. Useful to organise money easily into different accounts and switch which one you are spending from. Good customer service and helpful even if you are abroad. My favourite bank service to use. Reviewed on: 12th April 2024

One of the best current accounts available

Hard to beat this current account with the features and flexibility it offers. Probably why so many others recommend this account too. Reviewed on: 12th April 2024

The future of banking

They were among first to up their rates for positive balances and their free exchange rate provision was ground breaking. Reviewed on: 12th April 2024

Great rates and services love the cashback

Great rates and services love the cashback Reviewed on: 12th April 2024

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