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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent

Excellent app good explanations and great service on the phone Reviewed on: 12th April 2024

Love Chase

Love Chase so easy do everything on my phone it’s a breeze Reviewed on: 12th April 2024

current account

easy to use, cashback on spending Reviewed on: 12th April 2024

Available online and telephone.

Available online and telephone. Minimal holding time Reviewed on: 12th April 2024

Great bank

Fantastic online bank with good customer service Reviewed on: 12th April 2024

Best service I’ve ever had in UK banking

Their 24 hours customer service is fantastic and they always resolve any issues I’ve had. Amazing!! Reviewed on: 12th April 2024

Great bank love it really easy to work fast app real...

Great bank love it really easy to work fast app really easy Reviewed on: 12th April 2024

Great to use, app is simple but sufficient, cash bac...

Great to use, app is simple but sufficient, cash back is great too. I also used it abroad from Asia to Europe, no issues at all, I would highly recommend it. Reviewed on: 12th April 2024

All good nothing to complain about which is unusual...

All good nothing to complain about which is unusual that’s all I want Reviewed on: 12th April 2024

Always there to help when needed easy quick the best...

Always there to help when needed easy quick the best bank account I have had Reviewed on: 12th April 2024

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