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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Shake it out of the banking world by offering great...

Shake it out of the banking world by offering great rates flexible saving accounts and great customer service Reviewed on: 12th April 2024

Nothing but first rate where using in the UK or abro...

Nothing but first rate where using in the UK or abroad, specifically in Japan on several trips. Totally reliable and hassle free. Reviewed on: 12th April 2024

Love earning interest on my balance and cash back on...

Love earning interest on my balance and cash back on purchases. Reviewed on: 12th April 2024

Brilliant service great card to have.

Brilliant service great card to have. Accepted in many countries Reviewed on: 12th April 2024

Chase app is really easy to use.

Chase app is really easy to use. It gives me plenty of insights into how I am managing my money. Reviewed on: 12th April 2024

Any time I am looking for assistance the help I get...

Any time I am looking for assistance the help I get is very satisfactory Reviewed on: 12th April 2024

Really straight forward and simple banking

Really straight forward and simple banking Reviewed on: 12th April 2024

I love my chase account ive recommended to all my fr...

I love my chase account ive recommended to all my friends, why would you not want to make 1% cashback on your spends?! Plus a great savings rate Reviewed on: 12th April 2024

Perfect app only driven bank account.

Concise intuitive, easy to use banking features. Reviewed on: 12th April 2024

Easy to use online app, only gripe had to do photo u...

Easy to use online app, only gripe had to do photo upload agan when my phone went faulty which took sometime to do, otherwise ok Reviewed on: 12th April 2024

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