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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Chase banking is way above and ahead in the banking...

Chase banking is way above and ahead in the banking industry as they are the best for looking after your finances, with great interest rates, ease of use , rewards for spending at a variety of outlets Reviewed on: 12th April 2024

Easy to engage with and helpful polite staff

Easy to engage with and helpful polite staff Reviewed on: 12th April 2024

Never had a problem!

Never had a problem and the one time I lost my card in Europe, Chase were great! Reviewed on: 12th April 2024

It’s so nice to speak to a real human

It’s so nice to speak to a real human when you have any questions or concerns. It’s also great that they follow up to confirm everything has been completely resolved. Reviewed on: 12th April 2024

Chase's current account service is unparalled in the...

Chase's current account service is unparalled in the industry with 1% AER along-with load times/transfer times matching that of Revolut, with a brand that is well respected. I do not recall any instance wherein the customer service has let me down. Reviewed on: 12th April 2024

Excellent

Helpful, easy to contact customer service. Great to use online, like having no numbers on card. Reviewed on: 12th April 2024

Customer service help me with an issue with ease.

Customer service help me with an issue with ease. Reviewed on: 12th April 2024

Excellent all round.

Excellent all round. Their support is 24/7 and available in a click. I had an issue with sorting my account out and they rectified it within minutes. They offer great rewards and excellent interest rates. Reviewed on: 12th April 2024

Straight forward easy banking all in one place

Straight forward easy banking all in one place Reviewed on: 12th April 2024

Sensational across the board

The cashback service is reliable, comprehensive, and a real money saver. Moreover, the round up feature at 5% interest rate is a really easy way to save money. The app is easy to navigate and looks clean. I would definitely recommend Chase to any of my friends/ family! Reviewed on: 12th April 2024

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