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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

It’s so nice to speak to a real human

It’s so nice to speak to a real human when you have any questions or concerns. It’s also great that they follow up to confirm everything has been completely resolved. Reviewed on: 12th April 2024

Chase's current account service is unparalled in the...

Chase's current account service is unparalled in the industry with 1% AER along-with load times/transfer times matching that of Revolut, with a brand that is well respected. I do not recall any instance wherein the customer service has let me down. Reviewed on: 12th April 2024

Excellent

Helpful, easy to contact customer service. Great to use online, like having no numbers on card. Reviewed on: 12th April 2024

Customer service help me with an issue with ease.

Customer service help me with an issue with ease. Reviewed on: 12th April 2024

Excellent all round.

Excellent all round. Their support is 24/7 and available in a click. I had an issue with sorting my account out and they rectified it within minutes. They offer great rewards and excellent interest rates. Reviewed on: 12th April 2024

Straight forward easy banking all in one place

Straight forward easy banking all in one place Reviewed on: 12th April 2024

Sensational across the board

The cashback service is reliable, comprehensive, and a real money saver. Moreover, the round up feature at 5% interest rate is a really easy way to save money. The app is easy to navigate and looks clean. I would definitely recommend Chase to any of my friends/ family! Reviewed on: 12th April 2024

Good offer and feature rich current account

I’ve been with Chase bank for about 2 years and their app is easy to use. The current account is the best in feature that it gives free withdraw of travel money abroad, high interest, cash back and round up etc. The savings account also gives competitive rates. Customer service is convenient that you can connect directly through the app and notification when you have a reply back. You don’t need to wait over the phone for long queues. Reviewed on: 12th April 2024

Very easy online banking, and easy to transfer money...

Very easy online banking, and easy to transfer money from one account to another Reviewed on: 12th April 2024

Just a great bank with get rewards especially cashba...

Just a great bank with get rewards especially cashback does help Reviewed on: 12th April 2024

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