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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Faultless banking.

Faultless banking. App is very easy to navigate and helps you manage your finances with ease. Reviewed on: 12th April 2024

24/7 help.

I love the idea of 24/7 help. I had to message Chase at 10.30pm this week as I had a question about my account and it was resolved in minutes so well done Chase Bank Reviewed on: 12th April 2024

Very good account with very useful extra

Accounts are easy to open via an easy to use App. Extras on current accounts include interest on credit balances, cash back on purchases and no charges for card transactions made overseas. One feature I especially like is that you just have one debit card no matter how many current accounts you have - you simply switch to whichever account you want debited via the App. The one thing that I would like to see changed is that currently they are unable to offer joint accounts, something that hopefully will be remedied in the near future. All in all though a very good current account. Reviewed on: 12th April 2024

So easy and quick to use.

So easy and quick to use. The app is really simple and well laid out. There's advice on hand quickly if you need it. Reviewed on: 12th April 2024

Lovely attention to detail

Fantastic live chat and very knowledgeable staff. They clearly have a passion for their brand! Reviewed on: 12th April 2024

Best bank

Easy to navigate rewards for banking excellent customer service modern and relevant marketing Reviewed on: 12th April 2024

10/10 excellent customer service and user friendly app

I originally opened the account and didn't use it for a while as I was skeptical, but after reading the reviews I gave it a chance. I didn't remember the information I set the account up with and the customer service team were so helpful and supportive. Since then the account has been so user friendly and I love the cashback feature! I also have just opened a roundoff savings account that will round off whatever I spend and put it in my savings. Reviewed on: 12th April 2024

Very reliable and easy to deal with

Very reliable and easy to deal with Reviewed on: 12th April 2024

Very easy to use, plenty of options on offer

Very easy to use, plenty of options on offer Reviewed on: 12th April 2024

Got stranded in Spain

Got stranded in Spain and rental company took all remaining money i had in account and was left without any funds. It was rental fault but had to wait one week and chase credited my account so I could eat and semi function on holiday. They helped me massively and I've never had a bank so thoughtful and caring so my review is genuine five stars because without this assistance I would of been stranded without no means too survive. Thank you kind regards Reviewed on: 12th April 2024

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