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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Very straightforward and efficient.

Very straightforward and efficient. Reviewed on: 12th April 2024

Great app. Good customer service

Great app. Great customer service on the phone Reviewed on: 12th April 2024

No fees buying abroad.

Great for traveling abroad there is no charge when purchasing abroad. Fantastic for topping up your account, it’s quick and easy. The round up facility is great too. Reviewed on: 12th April 2024

Great benefits such as cashback and very fast app

Great benefits such as cashback and very fast app Reviewed on: 12th April 2024

I’m very new to chase but impressed so far

I’m very new to chase but impressed so far Reviewed on: 12th April 2024

Apps is really easy to use ,so far haven’t had any b...

Apps is really easy to use ,so far haven’t had any bad experiences Reviewed on: 12th April 2024

Excellent Bank

Since joining Chase we have had excellent service. Staff are very friendly and efficient. Always ready to help. Reviewed on: 12th April 2024

Great for holidays as no charge for using abroad

Great for holidays as no charge for using abroad Reviewed on: 12th April 2024

Very easy to set up and simple app.

Very easy to set up and simple app. Reviewed on: 12th April 2024

I switched to chase in february 2024

I switched to chase in february 2024 and they are by far the best bank you could think of. I love their app and different accounts that come with it. They are head and shoulders above any retail or online bank. Reviewed on: 12th April 2024

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