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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Always good service .

Always good service .Staff always helpful Reviewed on: 12th April 2024

Funky bank

Chase is a modern bank with funky vibes and easy to use. I love the round up and the savings option. Reviewed on: 12th April 2024

Very easy to use making a different account for diff...

Very easy to use making a different account for different reasons is just amazing Reviewed on: 12th April 2024

Very good service and reliable

Very good service especially when travelling abroad Reviewed on: 12th April 2024

By far the best bank I’ve been with

Chase is brilliant, I’m so glad I decided to open an account with them. The main benefits for me is the competitive interest rates, the 1% cash back and the fact that I can use my card abroad like normal! The app is easy to use - by far the best bank I’ve been with. Reviewed on: 12th April 2024

Simply the best in all areas of banking with Great c...

Simply the best in all areas of banking with Great customer experience Reviewed on: 12th April 2024

Excellent customer service

I had paid for some products that I never received and I wasn't getting the refund promised. I contacted Chase who raised straight away a dispute with the seller and reimbursed me within the hour. I really appreciated the excellent service. Reviewed on: 12th April 2024

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Great bank.

Great bank. Informative, easy to use and navigate app. Reviewed on: 12th April 2024

I find my account easy to understand.

I find my account easy to understand. Covers all aspects of what I need and more. I can speak to a human being instead of metal mickey when I require to. Thank you Chase. Reviewed on: 12th April 2024

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