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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Efficient customer service

very good customer service. Efficient Friendly customer service with quick response. Reviewed on: 12th April 2024

Very easy to use.

Very easy to use. Offered cashback incentive which is great value for money. Reviewed on: 12th April 2024

Everything is so easy with Chase

Everything is so easy with Chase, from setting up the account, to using it abroad, to saving with it. Reviewed on: 12th April 2024

The ease to use the account is perfect

The ease to use the account is perfect and when I had a problem once they offered me a resolve within a few minutes Reviewed on: 12th April 2024

Chase are ace

Fabulous bank, great products and interest rates. Reviewed on: 12th April 2024

how helpful Chase bank is

Has always been there when i have had problems finding things, and needing a statement halfwalfway through the month Reviewed on: 12th April 2024

I had a problem with an unexpected direct debit and...

I had a problem with an unexpected direct debit and customer service sort it out for me with just my first call . I was well satisfied. Reviewed on: 12th April 2024

They are great

They are great - very easy to use Reviewed on: 12th April 2024

Excellent current account offer with cashback

excellent current account offering cashback on spending and a round up facility and saving accounts. The account was easy to open and the app is easy to use and provides plenty of information. I also get regular emails providing updates and information about the account Reviewed on: 12th April 2024

Chase is the Catch!

I love the monthly cash back scheme! I prefer making payments through chase especially because of this feature. With Chase Bank’s current account card, say goodbye to foreign transaction fees when travelling abroad which is amazing! Reviewed on: 12th April 2024

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