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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Excellence

Very good banking app excellent rewards system cannot fault this bank very pleased with service & options available Thank you Reviewed on: 14th February 2026

Is a great bank great customer service well done.

Is a great bank great customer service well done. Reviewed on: 14th February 2026

I’ve had an excellent experience with Chase UK curre...

I’ve had an excellent experience with Chase UK current account so far. The app is clean, fast, and very easy to use, with real-time spending notifications and clear transaction tracking that make managing money simple. The cashback feature is a great bonus for everyday spending, and the savings account offers a competitive interest rate compared to many high street banks. Customer support has been responsive and straightforward whenever I’ve needed help. Overall, it feels modern, transparent, and genuinely rewarding to use — a refreshing alternative to traditional UK banks. Reviewed on: 14th February 2026

Easy to set up and manage so would recommend it to a...

Easy to set up and manage so would recommend it to anyone Reviewed on: 14th February 2026

A retailer took payment twice and Chase customer ser...

A retailer took payment twice and Chase customer service helped to resolve Reviewed on: 14th February 2026

Any problem I have had has been delt with switftly t...

Any problem I have had has been delt with switftly the change over from my last bank was smooth and quick. Reviewed on: 14th February 2026

Chase is so easy to bank with

Really easy to set up account, great to use when abroad, quick customer service when needed. Reviewed on: 14th February 2026

Fantastically easy to use at home and abroad

Fantastically easy to use at home and abroad Reviewed on: 14th February 2026

BY FAR the easiest account to open

This was BY FAR the easiest account to open and the easiest app I have ever used. Reviewed on: 14th February 2026

Great account with great benefits/rewards

Great account with great benefits/rewards Reviewed on: 14th February 2026

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