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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Brill and so flexible

So easy to use the app....it's self explanatory and you just can't go wrong. Easy to transfer money to your savings account, pay bills, use in retail and great for using abroad. Cash back on purchases, great interest rates - what more do you need? Reviewed on: 12th April 2024

Best Bank to chase in UK

We had a great banking experience with the Chase bank they have excellent saving account service along with the current accounts with debit cards. We love the one percent cashback. They are providing 4.1% interest on the saving accounts which is very likely market leading in today’s world.. They also have excellent service with very prompt replies whenever there is question or problem raised to their customer support. I would also like to mention that even though they have a debit card service but they have helped recover our money was scammed on booking.com. the provided us not only the financial support by getting our money back but they also helped us with emotional support with their very nice and polite customer support service team thank you Chase Reviewed on: 12th April 2024

Such an easy bank to use.

Such an easy bank to use. I first used Chase for a holiday as money withdrawal at an atm was free. I like the way they keep in touch and how the layout of your account is as easy to use. Also great saving rate. Wouldn't be with anyone else. Reviewed on: 12th April 2024

good and reliable srevice, user friendly app

good and reliable srevice, user friendly app Reviewed on: 12th April 2024

My favourite bank

Just the best bank I've ever used. Brilliant app, clearly displayed information. Reviewed on: 12th April 2024

Great banking easy to use app

Great banking easy to use app- I graded customer service as neutral because I have never had any issues so never had to use them Reviewed on: 12th April 2024

Top security

Great app easy to use, Great security on the card by not showing the card number expiry date and private information this means that Should the cards get into the wrong hand you really are safe As no information is held on the card it’s all on the app. This is details. I feel other company should follow the lead and use this system as well. Reviewed on: 12th April 2024

I love the fact that I earn rewards on my money.

I love the fact that I earn rewards on my money. Also the round up account is fab for saving bits and pieces that you don't really notice, until it adds up! It's also great that when you have spent money you are notified so you are always aware if anything untoward should be going on. Reviewed on: 12th April 2024

1% Cashback is a great benefit.

1% Cashback is a great benefit. It brings value to the current account offering. Reviewed on: 12th April 2024

My go to for holiday use

Easy to use and very reliable used when abroad it was really good and most places had the cash machines Reviewed on: 12th April 2024

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