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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Brilliant service and excellent customer service.

Brilliant service and excellent customer service. Easy app to use and transfer money Reviewed on: 12th April 2024

Very quick to answer emails and telephone calls

Very quick to answer emails and telephone calls Reviewed on: 12th April 2024

Great banking app.

Great banking app. Good customer service available if needed. Easy way to top up money, spend and save. Reviewed on: 12th April 2024

Great banking service

Great saving rates, easy to use app & great cash back options. Reviewed on: 12th April 2024

Awesome banking and simple to set up and use

Awesome banking and simple to set up and use Reviewed on: 12th April 2024

Best Bank

Easy to use. Banking app with the choice to put money into savings pots is ideal for those that need to budget. Since using I can keep track of my money and save!! Reviewed on: 12th April 2024

Excellent bank account!

Excellent bank account! I love earning cash back on my every day spending that I put into Chase savings earning interest. Also like earning interest on my current account. App is easy to use. Opening this account is the best thing I've done. Reviewed on: 12th April 2024

Brill and so flexible

So easy to use the app....it's self explanatory and you just can't go wrong. Easy to transfer money to your savings account, pay bills, use in retail and great for using abroad. Cash back on purchases, great interest rates - what more do you need? Reviewed on: 12th April 2024

Best Bank to chase in UK

We had a great banking experience with the Chase bank they have excellent saving account service along with the current accounts with debit cards. We love the one percent cashback. They are providing 4.1% interest on the saving accounts which is very likely market leading in today’s world.. They also have excellent service with very prompt replies whenever there is question or problem raised to their customer support. I would also like to mention that even though they have a debit card service but they have helped recover our money was scammed on booking.com. the provided us not only the financial support by getting our money back but they also helped us with emotional support with their very nice and polite customer support service team thank you Chase Reviewed on: 12th April 2024

Such an easy bank to use.

Such an easy bank to use. I first used Chase for a holiday as money withdrawal at an atm was free. I like the way they keep in touch and how the layout of your account is as easy to use. Also great saving rate. Wouldn't be with anyone else. Reviewed on: 12th April 2024

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