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Chase Bank: Current account reviews

View other Chase Bank products
4.86
Based on 49,010 reviews, last reviewed 7th Jul 2026
99% decrease in 5 star reviews
in the past 90 days
90% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026
Stephanie Derrick's avatar
Stephanie Derrick

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

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Chase Bank Current account reviews (49010)

Simple but beilliant, customer service is excellent...

5
Simple but beilliant, customer service is excellent and the app is basic but brillianr Reviewed on: 12th April 2024
Eric N's avatar
Eric N

Great communication with customers and great interes...

5
Great communication with customers and great interest rates Reviewed on: 12th April 2024
Richard R's avatar
Richard R

Easy to use here, or abroad!

5
I have more than one Chase account and I find them all very good. Easy to use, no problem abroad and so far very safe. I like that I can halt a charge if I feel I am being scammed or something is wrong, but so far haven't had to. Like the round up and earning interest on my accounts. Reviewed on: 12th April 2024
Sue T's avatar
Sue T

Chase your new account !

5
Easy and clear steps setting up a new current account, with associated savings and investment options. App performance seemless. Convenient transfer options, with quick and effective actions available.ch Reviewed on: 12th April 2024
Fred Greaves 's avatar
Fred Greaves

No hassle easy banking.

5
No hassle easy banking. Excellent customer service when needed. Moving money is simple and easy. Reviewed on: 12th April 2024
Jordanna 's avatar
Jordanna

their customer service is unparalleled.

5
their customer service is unparalleled. Every interaction I've had with their staff, whether in person or over the phone, has been incredibly pleasant and efficient. They go above and beyond to address any questions or concerns I may have, always with a friendly and professional demeanor. Reviewed on: 12th April 2024
TONY J's avatar
TONY J

The best bank I’ve ever had

5
I have had Chase since the very beginning they are fantastic. The instant interest access savings account is fantastic. The customer Amazing Chat with anyone or call with anyone 24 hours a day the one percent cashback on eligible purchases is fantastic. The app has never been down whilst I’ve been using it. The numberless card is also great at fighting fraud and they have their round which ends 5% interest rate honestly it’s been the best bank I’ve ever had. Reviewed on: 12th April 2024
Matthew H's avatar
Matthew H

Very happy with this bank.

5
Very happy with this bank.i have closed my accounts in two other banks. Have recommended to family and friends. Reviewed on: 12th April 2024
Patricia H's avatar
Patricia H

Brilliant service EASY TO DEAL WITH LOVE THAT NO ONE...

5
Brilliant service EASY TO DEAL WITH LOVE THAT NO ONE CAN SEE YOUR CARD DETAILS Reviewed on: 12th April 2024
Marie B's avatar
Marie B

Excellent!

5
Excellent customer service, lovethe 1% cash back feature. You start a savings pot really easy it's great Reviewed on: 12th April 2024
KELLY's avatar
KELLY

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