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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I love the 1% cashback and everything is online and...

I love the 1% cashback and everything is online and you can track your spending each month Reviewed on: 12th April 2024

The Best Bank Account.

It was easy to open the account. The app is so user friendly. I love how you can open a new savings account in seconds. Customer service is great . Reviewed on: 12th April 2024

All good.

All good. Free cash back at the first year Reviewed on: 12th April 2024

Easy to set up, app is very good

Easy to set up, app is very good Reviewed on: 12th April 2024

Very easy to register and the app is helpful

Very easy to register and the app is helpful Reviewed on: 12th April 2024

Great customer service

They have a person not a chatbot I appreciate that greatly Reviewed on: 12th April 2024

So easy to use and really nice features like cash ba...

So easy to use and really nice features like cash back and roundup pots Reviewed on: 12th April 2024

Amazing customer service and easy bank

Amazing customer service and easy bank Reviewed on: 12th April 2024

Excellent digital account

Quick and easy to set up the account, the app is user friendly and they don’t charge to use abroad Reviewed on: 12th April 2024

Chase bank has some good ideas in services.

Chase bank has some good ideas in services. Reviewed on: 12th April 2024

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