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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Chase the finest online bank

Chase is the easiest and best online banking experience Reviewed on: 12th April 2024

Bank of the future

Excellent online service and very user friendly. Reviewed on: 12th April 2024

Very easy to use and to have information of account...

Very easy to use and to have information of account details only on line other then on the cards. Reviewed on: 12th April 2024

Why I like chase!

I use chase as my day to day bank account. Easy to use app! Keep on top of spending and savings. Always good to have cash back from my purchases.. I transfer my cash back into my savings. Its great to use home and abroad! Reviewed on: 12th April 2024

Good for savings

The apps is easy to use, good marketing, new strategises. I like new products and best value for savings. Reviewed on: 12th April 2024

Chase bank experience

Always been open and friendly but also very professional whenever i have spoken to them about my account Reviewed on: 12th April 2024

So simple and intuitive.

So simple and intuitive. Love the cash back. Great customer service when I have needed to contact them. Reviewed on: 12th April 2024

The app is easy to use.

The app is easy to use. Notifications are sent immediately after purchases and I can keep a track of my balance. Interest is added regularly and I get notified when. I can easily and quickly transfer money to my savings account. The 1% cash back is excellent and I have also signed up for the round up facility- an easy way to save! I have recommended Chace to a number of friends and family. Reviewed on: 12th April 2024

I had a problem shortly after opening my account.

I had a problem shortly after opening my account. £0.01 was taken. Shortly after a debit of £28 was debited. I sent an email on the first instance, I talked to the customer advisor on the second instance and received assurance that my account was safe. Thank you Chase Reviewed on: 12th April 2024

Very easy to communicate & understand banking system.

Very easy to communicate & understand banking system. Easy to open more than one accounts without any complications. Very easy to transfer amongst different accounts. Reviewed on: 12th April 2024

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