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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Chase is how a bank should be - customer focused

I nearly got scammed but reported it to Chase and they were so kind and helpful and non judgmental AND they managed to retrieve my money so I was well impressed Reviewed on: 12th April 2024

Great app fast and never a ptoblem

Great app fast and never a ptoblem Reviewed on: 12th April 2024

It’s the best bank I have ever used with a seamless...

It’s the best bank I have ever used with a seamless transfer method, always very swift and the network are never down, it’s a wonderful experience with chase Reviewed on: 12th April 2024

Chase the finest online bank

Chase is the easiest and best online banking experience Reviewed on: 12th April 2024

Bank of the future

Excellent online service and very user friendly. Reviewed on: 12th April 2024

Very easy to use and to have information of account...

Very easy to use and to have information of account details only on line other then on the cards. Reviewed on: 12th April 2024

Why I like chase!

I use chase as my day to day bank account. Easy to use app! Keep on top of spending and savings. Always good to have cash back from my purchases.. I transfer my cash back into my savings. Its great to use home and abroad! Reviewed on: 12th April 2024

Good for savings

The apps is easy to use, good marketing, new strategises. I like new products and best value for savings. Reviewed on: 12th April 2024

Chase bank experience

Always been open and friendly but also very professional whenever i have spoken to them about my account Reviewed on: 12th April 2024

So simple and intuitive.

So simple and intuitive. Love the cash back. Great customer service when I have needed to contact them. Reviewed on: 12th April 2024

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