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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

A refreshing way to bank, easy to use App and unbeli...

A refreshing way to bank, easy to use App and unbelievably good customer service. Reviewed on: 12th April 2024

Very good in all area's in terms of accounts and ser...

Very good in all area's in terms of accounts and services Reviewed on: 12th April 2024

Good daily use account

Good cashback option, user friendly UI on mobile app, easy to track expenses and income. Reviewed on: 12th April 2024

First rate customer service ,app is very impressive...

First rate customer service ,app is very impressive and keeps you up to date cash back on spending what’s not to like Reviewed on: 12th April 2024

They have been consistently good 2t providing good b...

They have been consistently good 2t providing good banking service Reviewed on: 12th April 2024

Really happy with the way it's helped me save withou...

Really happy with the way it's helped me save without realising. Reviewed on: 12th April 2024

Chase bank are efficient, caring and available 24/7

Chase bank are efficient, caring and available 24/7 Reviewed on: 12th April 2024

Quick response wherever you are in the world

Quick response wherever you are in the world Reviewed on: 12th April 2024

Very easy to use, quick to setup and never had any p...

Very easy to use, quick to setup and never had any problems. App is very user friendly Reviewed on: 12th April 2024

Phone call woman didn’t listen but problem resolved

Phone call woman didn’t listen but problem resolved Reviewed on: 12th April 2024

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