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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Chase is very easy to use in the app, your details a...

Chase is very easy to use in the app, your details are secure, and whilst using it in Bali to pay for things.I had no charges, which is amazing.. Reviewed on: 12th April 2024

Great service all round and answer the phone in less...

Great service all round and answer the phone in less than 1 min! Reviewed on: 12th April 2024

Easy Money Management

I load money onto the card each month and use it for day to day spending. Helps me keep track and know if I am burning through too fast. Like that I can switch it off everything I misplace it, and switch back on when I find it, saves panicking. Good to get cash out free and just as free and easy abroad, and there's always the cashback! Reviewed on: 12th April 2024

Give it a go.

My wife told me about it and I been very impressed. Reviewed on: 12th April 2024

The bank that gives back

Very easy to use app. Lots of benefits with Chase, for example: cash back and interest on current account. Reviewed on: 12th April 2024

Ease of transacting

Ease of transacting with excellent customer service Reviewed on: 12th April 2024

I have found Chase to be a breath of fresh air.

I have found Chase to be a breath of fresh air. From the app, rewards and customer service everything has been first class. They are quick to respond and answer any queries, the app is simple to navigate and keep on top of your finances and to top it off you have the rewards of cash back which is a welcome bonus! Reviewed on: 12th April 2024

Safe card (no account details on it).

Safe card (no account details on it). Easy to use online app. Very straightforward procedure to get replacement card Reviewed on: 12th April 2024

Chase is great

Chase offers great benefits to the account through their cashback offer and the 1% interest offered on money in the account. The ability to spend anywhere in the world with no fees is also great and makes travelling easy. Reviewed on: 12th April 2024

Excellent service

Use Chase bank account when travelling abroad. Unfortunately I had my purse stolen whilst on holiday in Hawaii and they emptied my Chase bank account within 30 minutes. I still had 10 days left and had no money so my anxiety levels were through the roof. I called Chase costumer services and within 36 hours they returned all of the money that had been stolen. Costumer services were just amazing and so understanding, and because of their help and support and went on to have a great holiday. Because of this I will only use Chase bank whilst travelling, and have now started saving with them too. Cannot praise them enough! Reviewed on: 12th April 2024

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