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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great customer service they are always able to help...

Great customer service they are always able to help with whatever issues you are facing with you account Reviewed on: 12th April 2024

Easy to use

Easy to use , love that you don’t get charged if using abroad Reviewed on: 12th April 2024

The App is easy to use even for me an Old Fogey.

The App is easy to use even for me an Old Fogey. Good interest rates on savings account also. Reviewed on: 12th April 2024

A refreshing way to bank, easy to use App and unbeli...

A refreshing way to bank, easy to use App and unbelievably good customer service. Reviewed on: 12th April 2024

Very good in all area's in terms of accounts and ser...

Very good in all area's in terms of accounts and services Reviewed on: 12th April 2024

Good daily use account

Good cashback option, user friendly UI on mobile app, easy to track expenses and income. Reviewed on: 12th April 2024

First rate customer service ,app is very impressive...

First rate customer service ,app is very impressive and keeps you up to date cash back on spending what’s not to like Reviewed on: 12th April 2024

They have been consistently good 2t providing good b...

They have been consistently good 2t providing good banking service Reviewed on: 12th April 2024

Really happy with the way it's helped me save withou...

Really happy with the way it's helped me save without realising. Reviewed on: 12th April 2024

Chase bank are efficient, caring and available 24/7

Chase bank are efficient, caring and available 24/7 Reviewed on: 12th April 2024

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