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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Chase bank gives as good as you get.

Chase bank gives as good as you get. It helps me to save and budget and with the added bonus of cash back on my purchases it feels like I gain from banking with chase. Reviewed on: 12th April 2024

Easy banking

New customer,but an excellent choice Reviewed on: 12th April 2024

Opened an account to use primarily abroad as no char...

Opened an account to use primarily abroad as no charges are made to do so. Immediate notification of expenditure, which is extremely helpful and excellent breakdown of purchase provided. Used the card throughout my recent trip to Spain, it even gives you the rate. Overall the best account I have. Reviewed on: 12th April 2024

Helpful and quick at answering questions on the app

Helpful and quick at answering questions on the app Reviewed on: 12th April 2024

Safe spending

Works in America, don't have to worry about taking dollars on trips. Always works online, never blocks payments. Fantastic bank! Reviewed on: 12th April 2024

Easy to open account, easy to navigate app, helps se...

Easy to open account, easy to navigate app, helps set saving goals and gives really competitive interest Reviewed on: 12th April 2024

Fantastic

Fairly new to Chase. Very easy to use and move money. Great rewards and good rates for round up facility Reviewed on: 12th April 2024

Great experience with great value

Great experience with great value Reviewed on: 12th April 2024

Super smooth and reliable service

Super smooth and reliable service Reviewed on: 12th April 2024

Excellent customer service

Whenever I have had an issue or needed advice they have been very helpful and responsive. I like the 1% cashback on my purchases which is a great offer during the cost of living. Also being a traveller the idea of using my chase current account to pay and withdraw cash from ATMs without being charged fees is an excellent idea as none of the big banks offer this service. Reviewed on: 12th April 2024

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