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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Great experience so got the children to change accounts

Great experience so got the children to change accounts Reviewed on: 12th April 2024

Great experience!

Chase helps me feel in control of my money. The app is sleek and intuitive. I love the easy ways to save up little stashes. Reviewed on: 12th April 2024

Customer service is outstanding fast and reliable.

Customer service is outstanding, fast and reliable. Great benefits to the current account, perfect for travelling abroad with no charges. Cannot fault chase, best bank account I have ever had. Reviewed on: 12th April 2024

Fantastic service and easy to use app

Fantastic service and easy to use app Reviewed on: 12th April 2024

Customer Service

simple, easy, efficient. excellent levels of service and rewards. innovative ideas to help save. Reviewed on: 12th April 2024

The perfect bank for me :

Chase has excellent communication, works my money for me , including when I travel. Service is excellent. Reviewed on: 12th April 2024

chase card must be owned by everyone.

I have not had any bad experience with chase. It is brilliant to use in UK and outside of UK, especially for currency exchange rate. Reviewed on: 12th April 2024

What a bank!

Excellent bank, probably the best bank I have been with along with great rates on savings and incentives such as cashback makes it a no brainer. Reviewed on: 12th April 2024

Simple & intuitive App

Simple & intuitive App that gives full control of your accounts & enables you to analyse your spending. Reviewed on: 12th April 2024

Excellent professional service, no complaints

Excellent professional service, no complaints Reviewed on: 12th April 2024

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