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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

One of the best.

When I have had to contact Chase, they have always been extremely helpful.. They always keep me up to speed with offers including a recent deal on a savings account. Overall my experiences with Chase have been excellent.. Reviewed on: 12th April 2024

trust happy they are also giving rewards

trust happy they are also giving rewards Reviewed on: 12th April 2024

They had very good referral bonus when I newly joined.

They had very good referral bonus when I newly joined. They make sure to give me some portion of money at the end of every month Reviewed on: 12th April 2024

Positive, friendly and not aggressive with the marke...

Positive, friendly and not aggressive with the marketing emails Reviewed on: 12th April 2024

The best current account available out there!.

Excellent customer service. App is clear and easy to use. Transactions happen quickly and safely. 1% cash back on all my transactions is amazing! Love the round-ups system. Reviewed on: 12th April 2024

So easy, love the App

So easy, love the App and the savings interest rates are great too Reviewed on: 12th April 2024

Always happy to help and never had any problems at a...

Always happy to help and never had any problems at all ! Great all round bank it’s also great if you’re wanting to save ! X Reviewed on: 12th April 2024

Excellence customer service

Excellence customer service, very easy to speak with someone. Great bonuses. £600 in a year just for spending my own money. Reviewed on: 12th April 2024

Easy everything

Really easy banking from opening my account to the current day - easily accessible , easy to use and easy to understand. Reviewed on: 12th April 2024

Excellent communication

Have contacted several times when concerned about transactions, always answer the call quickly and very helpful Reviewed on: 12th April 2024

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