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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Very competive rates, with no hassle set up, with go...

Very competive rates, with no hassle set up, with good regular updates Reviewed on: 12th April 2024

Have account for a year now all good

Have account for a year now all good Reviewed on: 12th April 2024

Really fab bank much better than all the rest of the...

Really fab bank much better than all the rest of the traditional high street banks Reviewed on: 12th April 2024

Every time I’ve had a query they respond quickly.

Every time I’ve had a query they respond quickly. Cash back is a very good incentive and overall feel they are a good bank Reviewed on: 12th April 2024

Chase is very informative and very current.

Chase is very informative and very current.It is so easy to use and their rewards are fantastic. Reviewed on: 12th April 2024

Excellent communication and service, support.

Excellent communication and service, support. Reviewed on: 12th April 2024

Love the use of the card in foreign countries

Love the use of the card in foreign countries Reviewed on: 12th April 2024

Refunded service that wasn't provided

Great bank account, and when there was an issue with a purchase for a service that was not provided, they resolved the issue and provided a refund Reviewed on: 12th April 2024

App use.

Really accessible app to use. it is easy to transfer from current account to savings. Reviewed on: 12th April 2024

One of the best.

When I have had to contact Chase, they have always been extremely helpful.. They always keep me up to speed with offers including a recent deal on a savings account. Overall my experiences with Chase have been excellent.. Reviewed on: 12th April 2024

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