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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy, human and slick

There is a helpful and friendly person at the end of the very short ring tone! That is unheard of! The app is lovely an simple to use. I use this alongside our main bank account Reviewed on: 12th April 2024

This is the best find that I have made.

This is the best find that I have made. Quick and easy payments and transferring of money. Great service when purchasing or accessing cash abroad. Easy to control both current and savings accounts. I recommend them to everyone. Reviewed on: 12th April 2024

It’s great for savings and the bank never goes down...

It’s great for savings and the bank never goes down like local providers Reviewed on: 12th April 2024

Great customer service

Great customer service when I wanted to understand how to use my Chase card for making Euro transactions in European countries. The Chase agent went through the process with me until I was happy to use it during my forthcoming holiday to Portugal. Reviewed on: 12th April 2024

Flight assistance

Had an issue around payment information for a flight. Contacted through Facebook and resolved in 24 hours. Great support at a stressful time. Reviewed on: 12th April 2024

Fab and Easy to use bank account

Fab and Easy to use bank account Reviewed on: 12th April 2024

Like the way can separate money amounts for differen...

Like the way can separate money amounts for different saving and get good rate of interest but still have instant access. Reviewed on: 12th April 2024

I love the cashback incentive to get customers but w...

I love the cashback incentive to get customers but would be good if it was a longer period than a year. Reviewed on: 12th April 2024

Excellent exchange rates

Excellent exchange rates, good saving rates, spend to collect Reviewed on: 12th April 2024

Fast to open an account and get the card.

Fast to open an account and get the card. And when I spending money, I can get the cash back. Reviewed on: 12th April 2024

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