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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent

My whole experience to date has been excellent, when I have need to contact the support I have been given has been clear, professional and prompt Reviewed on: 12th April 2024

Wonderful, convenient bank , nice customer services,...

Wonderful, convenient bank , nice customer services, good interest Reviewed on: 12th April 2024

Very easy to use and to move money around between ac...

Very easy to use and to move money around between accounts Reviewed on: 12th April 2024

Absolutely horrible excuse with customer service.

Absolutely horrible excuse with customer service. I contacted them very distressed and initially was very reassured by a call handler advising he would be able to get my money back following a scammer making purchases with my card. However another call handler advised me that it was nothing to do with them and they would not help. Reviewed on: 12th April 2024

Help us Chase

Great account would be easier if advice could be given ast to which ATM is best to use country by country Reviewed on: 12th April 2024

Best bank

Best bank. Gives cashback and interest rate for money Reviewed on: 12th April 2024

Service is good , account provides good cashback, ea...

Service is good , account provides good cashback, easy to open the account Reviewed on: 12th April 2024

Great Banking with Chase UK

Great App experience and easy to contact a human when I have questions or need additional support. Reviewed on: 12th April 2024

So pleased that I moved to Chase

Opened my account in May 2022. The process was so swift and simple even for an 'old' person of 61. Originally concerned that it is an app only account but it is so easy to use and they answered my questions so quickly. Reviewed on: 12th April 2024

The app is really easy to navigate and has good...

The app is really easy to navigate and has good perks Reviewed on: 12th April 2024

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