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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent customer service .

Excellent customer service . Cash back when using bank card Reviewed on: 12th April 2024

Very pleasant staff and always happy to help

Very pleasant staff and always happy to help Reviewed on: 12th April 2024

Great app, cashback on debit card, 24/7 support with...

Great app, cashback on debit card, 24/7 support with helpful and lovely agents. I love that there are no transaction fees when using the card abroad in Europe, Saving and acount and Round up are a welcome and very useful features which I now take advantage with fantastic benefits Reviewed on: 12th April 2024

Best in Class Retail Banking Services!

I have been a Chase Bank customer for more than 6 months and I cannot fault a single thing in terms of service I have received so far. Chase Mobile App is one of the best in class app I have used for banking services so far. Chase current account has quickly grown to be my preferred choice when spending in the UK and Abroad. Thank you! Reviewed on: 12th April 2024

A1 Current Account with Excellent Customer Service.

I set up a current account with Chase while keeping my existing current account. The ease of use, straight forward features, and excellent customer service meant I switched fully within the first three months. Reviewed on: 12th April 2024

Very good customer service, can earn cash back

Very good customer service, can earn cash back Reviewed on: 12th April 2024

A great online digital banking service.

A great online digital banking service. Very easy to navigate the app transfer money through to savings and vice versa. Reviewed on: 12th April 2024

Easy to use, great cashback incentive, can use abro...

Easy to use, great cashback incentive, can use abroad with no charges, never had any issues with them. Card personnel info not on card so more secure if card lost or stolen. Would and have recommended to others Reviewed on: 12th April 2024

Amtrak Refund.

Had a problem getting a refund from Amtrak when in USA on holiday they sotted it out refund was given by chase with the provision that I would pay back any refund secured by them afterwards Reviewed on: 12th April 2024

Absolutely faultless !

I have been singing the praise of Chase since the moment that I opened my account. Every single aspect is fantastic and a breath of fresh from other banks. The service and app are excellent and the interest rate offered is exceptional. There is literally nothing that I can fault ! Reviewed on: 12th April 2024

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