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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

A fantastic bank all round

A fantastic bank all round, never had an issue, have used abroad, cash back was excellent, but the new way to qualify is unfair, not everyone can afford to add £1500 a month into there account. Reviewed on: 12th April 2024

Why I use Chase as my go to bank.

Customer service is second to none. They are there when I need them providing answers to my questions. Used my card so often when overseas providing good value for money without the high conversion bank charges. Reviewed on: 12th April 2024

Easy to follow app.

Easy to follow app. Easy to find setting and nice clear layout on app to view money. Excellent intrest rates for saving and investing. Reviewed on: 12th April 2024

Excellent service.

Excellent service. Have savings and current account. Easy to use site Reviewed on: 12th April 2024

Very effective banking and the app is very good and...

Very effective banking and the app is very good and fool proof and the incentives are great Reviewed on: 12th April 2024

Easy bank account

Easy to open account easy to view account Reviewed on: 12th April 2024

I got my Chase account when I was travelling to the...

I got my Chase account when I was travelling to the USA, but since I came home I have started using it more than my Lloyd's account. Reviewed on: 12th April 2024

Chase has an excellent and easy to use banking app,...

Chase has an excellent and easy to use banking app, with great exchange rates when travelling (without additional charges), linked savings account with a decent interest rate, easily accessible accounts with the app and the added bonus of 1years cash back! Reviewed on: 12th April 2024

One word - Brilliant

One word - Brilliant Reviewed on: 12th April 2024

Easy, human and slick

There is a helpful and friendly person at the end of the very short ring tone! That is unheard of! The app is lovely an simple to use. I use this alongside our main bank account Reviewed on: 12th April 2024

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