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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

The 1% cashback offer for current accounts is great...

The 1% cashback offer for current accounts is great and the 0 fee for usage abroad made it an ideal bank for when I was travelling around Asia. Reviewed on: 12th April 2024

My chase card.

Easy to set up. Cash back for the first year. No details visible on the debit card. Reviewed on: 12th April 2024

Very easy and straightforward to use no messing arou...

Very easy and straightforward to use no messing around , fast loading . Reviewed on: 12th April 2024

Banking made simple

Never any issues friendly customer service Reviewed on: 12th April 2024

Very easy and no concerns raised

Very easy and no concerns raised Reviewed on: 12th April 2024

To date I am pleased with Chase.

To date I am pleased with Chase. No problems with money in or out. Reviewed on: 12th April 2024

Very easy app straightforward and easy to use.

Very easy app straightforward and easy to use. Reviewed on: 12th April 2024

Happy customer

I opened an account originally to use the debit card abroad as the exchange rate is very good but have been impressed by the range of other benefits such as cash back Reviewed on: 12th April 2024

I'd be happy to share!

I'd be happy to share! My experience with Chase Bank has been positive overall. They offer a wide range of banking services, from checking and savings accounts to credit cards and loans. Their online and mobile banking platforms are user-friendly and convenient. Customer service has been helpful whenever I've needed assistance, and I appreciate their extensive network of ATMs and branches. Overall, I find Chase to be a reliable and reputable bank. Reviewed on: 12th April 2024

Friendly fair bank I would recommend

Friendly fair bank I would recommend Reviewed on: 12th April 2024

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