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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Had a problem sorted straight away and I was on the...

Had a problem sorted straight away and I was on the train to Belgium at the time Reviewed on: 14th February 2026

Quick and easy

App is easy to use and customer service is quick. Reviewed on: 14th February 2026

Easy to manage all the different expenses for life,...

Easy to manage all the different expenses for life, family, property, savings Reviewed on: 14th February 2026

Carole H

Good service good interest rate simple to use Reviewed on: 14th February 2026

Great Customer Service

Andy queries I've had have been resolved immediately, very happy Reviewed on: 14th February 2026

Easy to use.

Easy to use. Rewards and cash back, use abroad without charges are an advantage. Any interest is paid at the start of each month unlike others that take an extra month. Reviewed on: 14th February 2026

Very good and excellent I enjoy the chase bank

Very good and excellent I enjoy the chase bank Reviewed on: 14th February 2026

Never have a issue with this bank

Never have a issue with this bank Reviewed on: 14th February 2026

The customer service is the best a real person on th...

The customer service is the best a real person on the phone who resolves any problem quickly and efficiently every time Reviewed on: 14th February 2026

Current and Savings account, both very quick and eas...

Current and Savings account, both very quick and easy to use. Moved to Chase because I could simply talk to a person! Customer experience was great. Reviewed on: 14th February 2026

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