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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48777 reviews)

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4.94

Based on 48,777 reviews, last reviewed 21st Feb 2026

108200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Good App, Good Service Easy to use app. Good digital protection with spend alerts, and digital card details. Customer service are reliable, and easy to get hold of. Reviewed on: 21st February 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48777)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Easy to keep track of money

Easy to use app, has helped me budget and have better oversight of my finances and in turn has helped me save money. Reviewed on: 17th February 2026

Generally very good.

Generally very good. The app works well. It is a challenge, though, if making a major purchase, like a car - really not easy to complete the transaction. Reviewed on: 17th February 2026

I have had great experience since joining chase grea...

I have had great experience since joining chase great team so very professional Reviewed on: 17th February 2026

Very easy, well informed and very good when used abroad

Very easy, well informed and very good when used abroad Reviewed on: 17th February 2026

No nonsense savings and current account well laid out.

No nonsense savings and current account well laid out. Reviewed on: 17th February 2026

When I first opened my current account there was 1 p...

When I first opened my current account there was 1 percent cash back on all payments and there wasn’t a qualifying amount of £1500.00 in order to get the cash back like there is now. I realise that things have to change but feel a little bit disappointed to be honest. Is still good value though. Reviewed on: 17th February 2026

Chase all round great

I opened an account with chase not long after they started in the uk. Great experience great app when I needed to speak to customer services they have been really good. So much better then hsbc the bank I had been with since I was a student. Reviewed on: 17th February 2026

customer service is excellent compared to my exp...

The customer service is excellent compared to my experience with other high street banks. I would highly recommend the bank to my family and friends. I was once had made a transfer to a stranger’s account. When I realised that it was a scam, I called the customer service and they sorted it out the next day and I had my money back. Reviewed on: 17th February 2026

second to non

iv been with chase for about 3 years now, customer service is second to non, never had a single problem. Reviewed on: 17th February 2026

Easy sign up, handy cashback, good customer service

Easy sign up, handy cashback and quick instant message customer service make for a great current account experience. App is less optimised than some (e.g. Monzo) but is still clean and simple to use. Reviewed on: 17th February 2026

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