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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Chase customer service

I have three experiences dealing with Chase customer service over the phone. Response time is very short, representatives are very polite, professional and effective, resolving problems either during the call itself or committing to keep abreast of the problem and resolve later when more information became available. Reviewed on: 12th April 2024

Never had an issue and get rewards as easy as spendi...

Never had an issue and get rewards as easy as spending and helps while abroad Reviewed on: 12th April 2024

Great app, great customer service, great interest ra...

Great app, great customer service, great interest rates, great cashback. What more can i say? Reviewed on: 12th April 2024

Best bank I’ve used so far

Setting up the account and all admin has been so easy. I love that I receive a notification each time a DD goes out and the interest and cash back offers are brilliant Reviewed on: 12th April 2024

Quick and easy to set up an account

Quick and easy to set up an account Reviewed on: 12th April 2024

Dealt with any issues that I’ve had

Dealt with any issues that I’ve had Reviewed on: 12th April 2024

Simple and easy to set up and to keep control...

Simple and easy to set up and to keep control Reviewed on: 12th April 2024

Keep you up to date on offers

Keep you up to date on offers via your bank account and emails Reviewed on: 12th April 2024

Helpful Bank

They do what they say .Helpful customer service. Not to long wait on phone before customer service answering Reviewed on: 12th April 2024

Fantastic , easy to use ans great customet service

Fantastic , easy to use ans great customet service Reviewed on: 12th April 2024

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