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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

They are regularly in touch with information on how...

They are regularly in touch with information on how to invest and save .. with good rates of interest Reviewed on: 12th April 2024

BRILLIANT BANK - EAS TO NAVIGATE THE APP AND THE CAS...

BRILLIANT BANK - EAS TO NAVIGATE THE APP AND THE CASHBACK FEATURE IS GREAT Reviewed on: 12th April 2024

Easy to use love the cash back also saving account i...

Easy to use love the cash back also saving account interest rate good Reviewed on: 12th April 2024

Excellent bank

I've been with chase now. For a year and never let me down Reviewed on: 12th April 2024

The best of this year, even better than revolut, rev...

The best of this year, even better than revolut, revolut is 2 Reviewed on: 12th April 2024

Chase customer services amazing when I was scammed

I was scammed recently and Chase customer service were amazing. They were calm and efficient and assured me I wasn't an idiot! Reviewed on: 12th April 2024

I have had the account for a while but gradually sta...

I have had the account for a while but gradually starting to use the account more. Reviewed on: 12th April 2024

Signed up to chase to travel to America now use the...

Signed up to chase to travel to America now use the account all the time in the uk Reviewed on: 12th April 2024

Great app.

Great app. Very intuitive and easy to use.Initial account setup was easy to use and quick. Feels secure without having an overly complicated login process. Decent cash back percentage. Reviewed on: 12th April 2024

Chase customer service

I have three experiences dealing with Chase customer service over the phone. Response time is very short, representatives are very polite, professional and effective, resolving problems either during the call itself or committing to keep abreast of the problem and resolve later when more information became available. Reviewed on: 12th April 2024

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