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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Everyone should be using this bank!

The app works perfectly and is easy to navigate. The customer service team were quick to respond and its the only company I have dealt with in the last year where I could clearly hear and understand what they were saying, I have hearing difficulties. Reviewed on: 12th April 2024

Very easy to deal with and there are top drawer...

Very easy to deal with and there are top drawer Reviewed on: 12th April 2024

Hassle free banking on my mobile phone.

Hassle free banking on my mobile phone. Linked savings account is a bonus. Reviewed on: 12th April 2024

Is the best bank for me ,iit is very easy to use and...

Is the best bank for me ,iit is very easy to use and I am satisfied with the online bank system, very easy to use and in real time Reviewed on: 12th April 2024

Very helpful on the phone.

Very helpful on the phone. Great you get 1% cash back on spends Reviewed on: 12th April 2024

Great and very safe on line.

Great and very safe on line. Easy. Reviewed on: 12th April 2024

Very straight forward opening an account and using t...

Very straight forward opening an account and using the app. Good rewards. Reviewed on: 12th April 2024

So easy to set up and use.

So easy to set up and use. The app is a breath of fresh air in banking! Reviewed on: 12th April 2024

The banking experience made easy with great incentiv...

The banking experience made easy with great incentives to save and earn cash back. Additionally with many tips and guidance to reach your financial goals. Reviewed on: 12th April 2024

Great bank, brilliant customer service, overall the...

Great bank, brilliant customer service, overall the best bank Reviewed on: 12th April 2024

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