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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Very good bank switched recently.

Very good bank switched recently. Reviewed on: 12th April 2024

Fabulous, friendly, & easy to talk too

They are extremely easy to work with and very effective when things need to be sorted quickly. The app is easy to understand and helpful! Customer service is fabulous very friendly staff and happy to help people on the end of the phone! Reviewed on: 12th April 2024

No problem connection Chase

No problem connection Chase when I had payment problem Reviewed on: 12th April 2024

All I can say is Chase bank is the best bank I’ve e...

All I can say is Chase bank is the best bank I’ve ever had and I thank them for their helping all my financial affairs hundred percent bank Did you have? Reviewed on: 12th April 2024

ATM Issue

I had an issue at ATM where I received no cash but account was debited. Rang Chase from the App - very helpful and informative customer service adviser told me not to worry. Money recredited same day Reviewed on: 12th April 2024

Great cash back, easy and simple to use

Great cash back, easy and simple to use Reviewed on: 12th April 2024

Effortless from start to finish, it’s been a joy fro...

Effortless from start to finish, it’s been a joy from the start. Reviewed on: 12th April 2024

An amazing bank with an awesome app - great customer...

An amazing bank with an awesome app - great customer service always !! What a breath of fresh air… Thank you Chase Bank :-) Reviewed on: 12th April 2024

Love chase bank and its rewards.

Love chase bank and its rewards. app is great too! Reviewed on: 12th April 2024

Great customer services with real people

Great customer services with real people Reviewed on: 12th April 2024

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