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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

All I can say is Chase bank is the best bank I’ve e...

All I can say is Chase bank is the best bank I’ve ever had and I thank them for their helping all my financial affairs hundred percent bank Did you have? Reviewed on: 12th April 2024

ATM Issue

I had an issue at ATM where I received no cash but account was debited. Rang Chase from the App - very helpful and informative customer service adviser told me not to worry. Money recredited same day Reviewed on: 12th April 2024

Great cash back, easy and simple to use

Great cash back, easy and simple to use Reviewed on: 12th April 2024

Effortless from start to finish, it’s been a joy fro...

Effortless from start to finish, it’s been a joy from the start. Reviewed on: 12th April 2024

An amazing bank with an awesome app - great customer...

An amazing bank with an awesome app - great customer service always !! What a breath of fresh air… Thank you Chase Bank :-) Reviewed on: 12th April 2024

Love chase bank and its rewards.

Love chase bank and its rewards. app is great too! Reviewed on: 12th April 2024

Great customer services with real people

Great customer services with real people Reviewed on: 12th April 2024

Speed, ease of use, interest rates

Speed and ease of use as well as better interest rates and for me travelling no extra charges Reviewed on: 12th April 2024

Chase is an excellent service provider

Chase is an excellent service provider, good cash back facility Reviewed on: 12th April 2024

Since changing to chase everything g has been so sim...

Since changing to chase everything g has been so simple! The app is miles ahead of the rivals it’s just so straight forward and easy to use. Reviewed on: 12th April 2024

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