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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very fast and easy to view statements, that makes me...

Very fast and easy to view statements, that makes me love chase bank! (My statements are very important to me so being able to view it online in a simple and understandable way is a plus for me to love the bank) Reviewed on: 12th April 2024

Much better banking experience

The card doesn't have numbers on it. It is good .appreciate such innovative thinking. Customer support on the App is simply awesome. On top of all these, the cashback on each and every purchase is too good. Much better banking experience compared to my other bank accounts. Reviewed on: 12th April 2024

Always upto date with transactions of finance

Always upto date with transactions. Reviewed on: 12th April 2024

The app is so easy to use and it provides excellent...

The app is so easy to use and it provides excellent updates. Chase is very good value for money with cash back and interest on rounding. The card is excellent for travelling too. I recommend without reservation. Reviewed on: 12th April 2024

Love how easy the app is to use& especially like usi...

Love how easy the app is to use& especially like using card abroad for great exchange rates Reviewed on: 12th April 2024

Exceptional Bank

Exceptional banking app, great account with ease of use cannot find any fault. Fantastic for using abroad with rates i dont belive anyone else competes with. Reviewed on: 12th April 2024

Very good online system , everything is easy to unde...

Very good online system , everything is easy to understand Reviewed on: 12th April 2024

Absolutely brilliant never had an issue,

Absolutely brilliant never had an issue, Reviewed on: 12th April 2024

Overall a very good experience.

Overall a very good experience. Very quick response from their customer service team. Reviewed on: 12th April 2024

Just had a great experience from start to Finnish wh...

Just had a great experience from start to Finnish when setting up bank Reviewed on: 12th April 2024

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