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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent

Never had cash back rewards with previous bank so I’m very happy with chase bank Reviewed on: 12th April 2024

I have been with Chase for a few years.

I have been with Chase for a few years. I have used customer service and found it outstanding. I absolutely love their rewards system for everyday spending. It has really helped me pay off debts and cope with the cost of living. Reviewed on: 12th April 2024

Best experience Bank

Chase has been first class every time in what ever issue or requirements Reviewed on: 12th April 2024

Very fast and easy to view statements, that makes me...

Very fast and easy to view statements, that makes me love chase bank! (My statements are very important to me so being able to view it online in a simple and understandable way is a plus for me to love the bank) Reviewed on: 12th April 2024

Much better banking experience

The card doesn't have numbers on it. It is good .appreciate such innovative thinking. Customer support on the App is simply awesome. On top of all these, the cashback on each and every purchase is too good. Much better banking experience compared to my other bank accounts. Reviewed on: 12th April 2024

Always upto date with transactions of finance

Always upto date with transactions. Reviewed on: 12th April 2024

The app is so easy to use and it provides excellent...

The app is so easy to use and it provides excellent updates. Chase is very good value for money with cash back and interest on rounding. The card is excellent for travelling too. I recommend without reservation. Reviewed on: 12th April 2024

Love how easy the app is to use& especially like usi...

Love how easy the app is to use& especially like using card abroad for great exchange rates Reviewed on: 12th April 2024

Exceptional Bank

Exceptional banking app, great account with ease of use cannot find any fault. Fantastic for using abroad with rates i dont belive anyone else competes with. Reviewed on: 12th April 2024

Very good online system , everything is easy to unde...

Very good online system , everything is easy to understand Reviewed on: 12th April 2024

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