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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

A fresh approach to banking, great app easy to use...

A fresh approach to banking, great app easy to use and rewards their customers Reviewed on: 14th February 2026

Easy to use app for the current account.

Easy to use app for the current account. Money back is a bonus. Simple to use when abroad Reviewed on: 14th February 2026

Good customer service

The customer service at Chase has been excellent. The representatives are patient, knowledgeable, and genuinely helpful. They took the time to answer my questions and made sure I understood everything Reviewed on: 14th February 2026

Clarity of use

Clarity of use with all information available in a very sensible order and easy to understand format. Reviewed on: 14th February 2026

I like the fact that you can actually speak with som...

I like the fact that you can actually speak with somebody! They always ring you back Reviewed on: 14th February 2026

Whilst spending, you earn.

Whilst spending, you earn. Very good incentives. Reviewed on: 14th February 2026

I have only ever had one issue with this amazing ban...

I have only ever had one issue with this amazing bank and it was resolved efficiently and with a great deal of care! Reviewed on: 14th February 2026

Just an excellent account that saves you money

Just an excellent account that saves you money Reviewed on: 14th February 2026

Always available if help is needed

Always available if help is needed - which happened when we were travelling. It was reassuiring to speak to a person and not a chatbot. Reviewed on: 14th February 2026

Easy to use mobile banking app.

Easy to use mobile banking app. Easy to create new current accounts. Reviewed on: 14th February 2026

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