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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very easy and efficient bank with a great app.

Very easy and efficient bank with a great app. Reviewed on: 12th April 2024

Very detailed online information about the account.

Very detailed online information about the account. keep updating the customer. Best for oversees usage better than high street banks who charge a lot. Reviewed on: 12th April 2024

Easy set up good interest rate so simple to move mon...

Easy set up good interest rate so simple to move money about Reviewed on: 12th April 2024

Customer service experience

Lovely customer service experience when i contacted chase and so nice to actually be able to speak to another human being. Reviewed on: 12th April 2024

Informative & efficient

Informative & efficient account which is excellent for my needs. Reviewed on: 12th April 2024

Good interest rates and security

I get good interest rates. My queries have been answered promptly. Good security measures in place. Reviewed on: 12th April 2024

So easy to use

So easy to set up and use, very helpful staff Reviewed on: 12th April 2024

No credit check, earned 1% cashback

No credit check, earned 1% cashback Reviewed on: 12th April 2024

Have been with Chase for 6 months and has been exce...

Have been with Chase for 6 months and has been excellent customer service Reviewed on: 12th April 2024

Brilliant bank easy to use the app great interest on...

Brilliant bank easy to use the app great interest on your money Reviewed on: 12th April 2024

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