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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Well done, Chase!

Efficient. Able to speak to someone the bank. Professional Reviewed on: 12th April 2024

Very happy customer

My Chase account allows me to budget and keep an accurate record of my expenses. I've only had to contact customer services once but got a speedy response. Reviewed on: 12th April 2024

Really easy app

As a retired person, I find the Chase Current Account app particularly easy to use. It exceeds my original expectations. Reviewed on: 12th April 2024

Very easy and efficient bank with a great app.

Very easy and efficient bank with a great app. Reviewed on: 12th April 2024

Very detailed online information about the account.

Very detailed online information about the account. keep updating the customer. Best for oversees usage better than high street banks who charge a lot. Reviewed on: 12th April 2024

Easy set up good interest rate so simple to move mon...

Easy set up good interest rate so simple to move money about Reviewed on: 12th April 2024

Customer service experience

Lovely customer service experience when i contacted chase and so nice to actually be able to speak to another human being. Reviewed on: 12th April 2024

Informative & efficient

Informative & efficient account which is excellent for my needs. Reviewed on: 12th April 2024

Good interest rates and security

I get good interest rates. My queries have been answered promptly. Good security measures in place. Reviewed on: 12th April 2024

So easy to use

So easy to set up and use, very helpful staff Reviewed on: 12th April 2024

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