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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Excellent current account

Only opened a chase account a few months ago but I’m delighted with the service and the fact that I make money on my money. (Cash back and round up) also access to high interest savings account is a bonus. Banking abroad with great exchange rates has also been a plus ! Reviewed on: 12th April 2024

Excellent service, free banking plus cash back.

Excellent service, free banking plus cash back. No branches no problem Reviewed on: 12th April 2024

The few occasions I’ve contacted customer service th...

The few occasions I’ve contacted customer service they’ve been very efficient and helpful. Super speedy to respond and deal with queries. Reviewed on: 12th April 2024

Chase is a fantastic online bank with cash back and...

Chase is a fantastic online bank with cash back and saving schemes, highly recommended! Reviewed on: 12th April 2024

Very good bank for service wise and supporting

Very good bank for service wise and supporting Reviewed on: 12th April 2024

Mainly use account when on holiday.

Mainly use account when on holiday. Excellent exchange rates and easy to use app. Reviewed on: 12th April 2024

First class customer service

Customer service is outstanding every single time. First class service Reviewed on: 12th April 2024

Fantastic bank

Easy to access app and see your money very easily and easy to withdraw and do transfers and you can roubd up on your spending and earn with this bank Reviewed on: 12th April 2024

Love chase.

Love chase. Opened account at the start of the year. Just to use for my everyday spending. Love the notifications when card is used. And currently using the round up on my spending. Reviewed on: 12th April 2024

TROUBLE FREE BANKING

I have a current account. Its easy to maintain. Does what it says on the website. Can run it without thinking. Reviewed on: 12th April 2024

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