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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Brilliant chase.

Excellent online bank ,instant notifications.good rewards and cash back ,easy to set up accounts.good saving accounts if needed ,very happy with chase current account Reviewed on: 12th April 2024

Great communication and impeccable service.

Great communication and impeccable service. Reviewed on: 12th April 2024

Great banking experience

Very easy to bank with no fuss, like no details on card, everything done on line decent interest rate, nice to earn interest on current account, new and pleasant way to bank, hopefully be with them for some years to come Reviewed on: 12th April 2024

Cashback on purchases AND interest!

Cashback on purchases AND interest! It's one of the few banks that actually gives something back to its customers. Great customer services too! Reviewed on: 12th April 2024

Good account

Easy to use app, great customer service, straightforward account with nice perks. Reviewed on: 12th April 2024

Consistent great service

Chase Bank have constantly provided me with excellent service. I have been recommending them to friends and family for a while as they are very easy to use. Reviewed on: 12th April 2024

The app and user experience is excellent from chase

The app and user experience is excellent from chase Reviewed on: 12th April 2024

Excellent Customer Service

I like the banking app it's easy to use and good customer service! Reviewed on: 12th April 2024

excellent service and account - easy to set up - gre...

excellent service and account - easy to set up - great app Reviewed on: 12th April 2024

Recently moved for better interest rates.

Recently moved for better interest rates. Performance so far has been good Reviewed on: 12th April 2024

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