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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Cashback on purchases AND interest!

Cashback on purchases AND interest! It's one of the few banks that actually gives something back to its customers. Great customer services too! Reviewed on: 12th April 2024

Good account

Easy to use app, great customer service, straightforward account with nice perks. Reviewed on: 12th April 2024

Consistent great service

Chase Bank have constantly provided me with excellent service. I have been recommending them to friends and family for a while as they are very easy to use. Reviewed on: 12th April 2024

The app and user experience is excellent from chase

The app and user experience is excellent from chase Reviewed on: 12th April 2024

Excellent Customer Service

I like the banking app it's easy to use and good customer service! Reviewed on: 12th April 2024

excellent service and account - easy to set up - gre...

excellent service and account - easy to set up - great app Reviewed on: 12th April 2024

Recently moved for better interest rates.

Recently moved for better interest rates. Performance so far has been good Reviewed on: 12th April 2024

Very good bank!

a very good bank, extraordinary services and super low commissions Reviewed on: 12th April 2024

Set up an account to manage a Deceased Estate

Set up an account to manage my deceased brother’s estate. Really helpful features having made managing the limited finances very easy. Clear easy to grasp statements make it clear was flows into and out of the account for a particular month. Great experience thanks! Reviewed on: 12th April 2024

The perfect account for me

An App based service that’s easy to navigate and use. Keeps you informed of all transactions immediately. Excellent bonuses such as 1% Cashback on spending and round up. Excellent for use oversees with great exchange rate and no fees. A perfect account for me! Reviewed on: 12th April 2024

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