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Chase Bank: Current account reviews

4.86
Based on 49,011 reviews, last reviewed 23rd Jul 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026
Ben's avatar
Ben

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

5
I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Positive Internet Banking Experience

5
Love Chase's internet banking, seems to me the bank has invested a lot in it's online systems, because the app is intuitive to use. I've had a very positive Internet banking experience! Reviewed on: 12th April 2024

Ditch your traditional High Street bank

5
Great App. Really straight forward. Smooth switching process. Reviewed on: 12th April 2024

Everything is so easy

5
Everything is so easy, from setting the account up to transferring funds into it. I’ve opened the account to mainly use whilst I’m on holiday, but it’s a good account to save in too. Reviewed on: 12th April 2024

Fantastic bank

5
Fantastic bank, flawless app, easy to use, instant transactions, easy to track spending with instant phone notifications Reviewed on: 12th April 2024

Problem free,

5
Problem free, all information is concise and clear Reviewed on: 12th April 2024

Phone call

5
I out the wrong email at the start and couldn’t access my account. 1 phone call on a Sunday morning and it was all sorted Reviewed on: 12th April 2024

Good used abroad. Value exchange guaranteed..

5
Recently traveled to Thailand and used my Chase card for purchase and was given very good exchange rates. A reliable bank. Reviewed on: 12th April 2024

always great service

5
Never had any issues always great service Reviewed on: 12th April 2024

Excellent customer service experience

5
Excellent customer service experience: and they pick up on suspicious activity without me having to worry. Reviewed on: 12th April 2024

Chase is the bank for now and the future.

5
Chase is the bank for now and the future. Seamless connection, great customer services and real value for modern day experience. Reviewed on: 12th April 2024

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