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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Wonderful everything exactly where it should be.

Wonderful everything exactly where it should be. No chasing...my browser links Reviewed on: 12th April 2024

Excellent service, easy to use app, cashback on ever...

Excellent service, easy to use app, cashback on every shopping except some. Reviewed on: 12th April 2024

Not a single issue

Not one single issue with chase bank since opening the account. Excellent customer service. The app is great too. Reviewed on: 12th April 2024

Amazing bank, easy to use, no issues with my bank ap...

Amazing bank, easy to use, no issues with my bank app and so easy to sign up to Reviewed on: 12th April 2024

Great banking app you can keep track of everything o...

Great banking app you can keep track of everything on there be it savings and much more always updating when new savings come up Reviewed on: 12th April 2024

It is userfriendly.

It is userfriendly. It is easy to manage your account. Reviewed on: 12th April 2024

Very user friendly app.

Very user friendly app. 1% cashback is a great aspect of the Chase service and would recommend to others Reviewed on: 12th April 2024

Excellent customer service

Excellent customer service and they make me feel special Reviewed on: 12th April 2024

Great additional features and rewards

Great additional features and rewards Reviewed on: 12th April 2024

Using Chase abroad and at home.

I have used Chase both abroad and at home and in both cases the service has been great. Reviewed on: 12th April 2024

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