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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Will pick it over every other bank

Was looking for a new bank after being disappointed by customer support from first direct, found chase , and have been amazed by their service , amazing app, very user friendly and the flexibility it allows for accounts. Reviewed on: 12th April 2024

Easy way to spend and save money

Easy way to spend and save money via round up and 1% cashback feature. High interest rate of 5% applied to round up as well. It is my main debit card I use for pretty much everything and it will remain so as long as I get the same level of service. Reviewed on: 12th April 2024

Excellent Bank account in UK

The cashback reward of spending is attracting to make all my spending through my chase account Reviewed on: 12th April 2024

Easy to navigate app and fantastic rewards when usin...

Easy to navigate app and fantastic rewards when using the current account Reviewed on: 12th April 2024

Chase bank gives me peace of mind when I’m travelling.

Chase bank gives me peace of mind when I’m travelling. I’m in Rapa Nui and have had no problems when using my Chase card which means I can focus on ‘ Happy Travelling!’ Next stop Atacama Desert and I know I’m going to get the same peace of mind experience with Chase allowing me to enjoy the ‘Star Gazing’ experience and other tours and not having to chase Chase for anything. Reviewed on: 12th April 2024

Chase Bank - why bank anywhere else?

Fantastic App based bank with a great list of features including cash back, market leading savings rates and no fees when abroad. The app is easy to use and puts other banks in the shade. Reviewed on: 12th April 2024

Easy to set up account and communication excellent

Easy to set up account and communication excellent Reviewed on: 12th April 2024

Great professional service.

Great professional service. 21st century bank Reviewed on: 12th April 2024

Fantastic online only bank offering great interest r...

Fantastic online only bank offering great interest rates on both current accounts and savings. Cashback on debit card spending and most importantly of all........real humans when you phone them! Reviewed on: 12th April 2024

Chase Review

I work in Banking. And so a colleague was constantly talking about how good their new bank account is (it was a chase account). The cash back was a massive hook and has been a great offering. The day I opened my account I spent around an hour just going through the features and user interface which trumps most of the current high street banks ones. Reviewed on: 12th April 2024

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