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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Excellent banking service and app is easy to use

Excellent banking service and app is easy to use Reviewed on: 12th April 2024

Brilliant Bank, App so easy to use, & a great card t...

Brilliant Bank, App so easy to use, & a great card to use Abroad. Reviewed on: 12th April 2024

Easy flexible use of the app.

Easy flexible use of the app. Love the constant confirmation of payments. Easy movement of money from other accounts. Reviewed on: 12th April 2024

I love the freedom of using my card abroad.

I love the freedom of using my card abroad. The cashback is very good. Also the rewards Reviewed on: 12th April 2024

online banking as it should be !

Easy to setup, easy to maintain, you get a decent amount of interest and you can actually talk to someone if you really need to ! Reviewed on: 12th April 2024

Great experience

I have held a chase account for around 1 year now and it’s been great. I can use it abroad with no extra charge. It is easy to transfer money to and from. All details are on the app. The customer service was great although it would have been more beneficial to be able to ring and speak to a person. Reviewed on: 12th April 2024

With fast access and interest on currant and savings...

With fast access and interest on currant and savings plus cash back on spending what more could you want. Reviewed on: 12th April 2024

Ease of opening account, great communication.

Ease of opening account, great communication. Able to have multiple pots for different savings goals, also love that you can have multiple accounts in the app. And the app is brilliant, so intuitive and user friendly. Reviewed on: 12th April 2024

Good efficient service, great cashback offer, differ...

Good efficient service, great cashback offer, different money pots for spending. Reviewed on: 12th April 2024

Been banking with them for a while now and am very h...

Been banking with them for a while now and am very happy with what they offer. Reviewed on: 12th April 2024

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