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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Chase are great.

Chase are great. It feels safe and secure. Reviewed on: 12th April 2024

Very good customer service.

Very good customer service. Always online for good efficient service. No matter what time of day or night. New card was requested due to security breach and a replacement card arrived within 3 days. Reviewed on: 12th April 2024

Very easy to use app with all the details of your ac...

Very easy to use app with all the details of your account readily available Reviewed on: 12th April 2024

Easy rewarding app based banking,

Easy rewarding app based banking, Reviewed on: 12th April 2024

saw the adverts and decided to get an account.

saw the adverts and decided to get an account. mainly using as a small bit of savings with great interest rates, and a small bit of personal current account, not switched over all my stuff to them yet, but fully intend to in the next 12 months. Reviewed on: 12th April 2024

A really efficient and easy to use banking app.

A really efficient and easy to use banking app. Good communication and I find both the current account and savings account very good. Excellent interest rates. Reviewed on: 12th April 2024

Great current account with cashback options.

Great current account with cashback options. Easy app to use and a great looking debit card without numbers on to keep you safe. Commission free foreign currency transactions which save you loads when on holiday too. Reviewed on: 12th April 2024

Always reply quickly and deal with situations

Always reply quickly and deal with situations Reviewed on: 12th April 2024

Chase gives you more than you expect..

Fantastic that you get interest in the current account, no fees when travelling & their customer service is first class. The app is really user-friendly too. Reviewed on: 12th April 2024

Excellent rates for travelling abroad

Excellent rates for travelling abroad Reviewed on: 12th April 2024

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