Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

View other Chase Bank products

4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great customer service every time.

Great customer service every time. Reviewed on: 12th April 2024

Best bank in the world

I have been a chase customer for over a year now,they have a really great app with easy to use interface,the customer service is really good and helpful,I would definitely recommend to join chase bank. Reviewed on: 12th April 2024

Easy ,safe on line banking .

Easy ,safe on line banking . Speedy update of transactions , with clear notification. Reviewed on: 12th April 2024

Love chase

Love being able to round up and earn cashback. Love having separate saving pots Reviewed on: 12th April 2024

Good customer service reliable and trustworthy

Good customer service reliable and trustworthy Reviewed on: 12th April 2024

Speed transmission for any transactions.

Speed transmission for any transactions. Reviewed on: 12th April 2024

Best customer services

Best customer services, does not have to wait ages to talk to someone, any request made is acted upon as soon as possible. Reviewed on: 12th April 2024

Excellent bank

Excellent bank no issues with them in the 3-4 years I've been with them Reviewed on: 12th April 2024

I started with chase almost a year ago and have foun...

I started with chase almost a year ago and have found the product and service to be excellent. It’s so convenient using my account abroad. Reviewed on: 12th April 2024

Never had a problem with the customer service team w...

Never had a problem with the customer service team whenever I call and the live app is brilliant, customer service team makes you feel like nothing is ever a problem no matter how trivial your call is Reviewed on: 12th April 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Bank account pay monthly
from HSBC 4.19 from 42 reviews
Black account
from NatWest 4.13 from 235 reviews
Plus Current Account
from The Cumberland 4.64 from 40 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23035 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.71 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub